The Ghana Association for the Deaf has given rave reviews about Vodafone’s “SuperCare” initiative – which delivers a specialised customer service for the speech and hearing-impaired in the society.
The President of the Association, Emmanuel Sackey, commenting on the initiative, noted that whilst speech and hearing impaired persons have been using mobile phones for some time now, there has been no special package innovatively designed for them.
“I say big congratulations to Vodafone for this industry first customer experience centre for the speech and hearing impaired. Vodafone has gone beyond the provision of communication services for its customers to include a unique service that take its social responsibility to the country a few notches higher.”
He urged all speech and hearing impaired persons across the country to take advantage of Vodafone’s offer and sign up for the package.
SuperCare is a dedicated customer service line for hearing impaired persons. The service comes with a highly subsidized data and SMS bundle package specifically for the speech and hearing impaired community to enable them communicate effectively with their families and loved ones through video and SMS. With as little as 50 pesewas, SuperCare customers can access 50 SMS and 50 MB to browse the internet daily by selecting any of the weekly and monthly packages.
The initiative forms part of the telecommunication giants’ commitment to offering equal opportunities to everybody, irrespective of their gender, race, colour, religion, disability, ethnicity or age.