Five workers of the Midland Savings and Loans Company who witnessed the assault of a customer of the company at one of its branches by a policeman, Frederick Amanor, have been suspended pending investigations into the matter.
On Friday, a video of an officer assaulting a hapless woman popped up on social media, causing outrage among the general public. In the said video, the Police officer is captured beating up a woman who was carrying a baby in her hands.
“Management has commenced investigations into the matter and all those involved will be dealt with in accordance with the law. We do not approve of what happened and condemn it in no uncertain terms. It is unfortunate, but our workers are trained to respond to the needs of customers in a professional manner,” the Deputy Managing Director of Midlands, Mr. Isaac Mensah, told the Daily Graphic in an interview.
While showing appreciation for the role of the police in protecting financial institutions, including the company, he said the incident involving the policeman was regrettable and unwarranted.
He rendered an unqualified apology to Ms. Patience Osafo, the victim of the police brutality, on behalf of the company and said it had, since last Friday, tried to contact her personally to apologize to her but the effort was yet to yield fruits.
“We have been to her house; we have called the number she provided in our database but it is either someone picks and says she is not around or the phone is off. We want to apologize to her. We are deeply sorry for what happened,” Mr. Mensah said.
He said the company would compensate Ms. Osafo for the unfortunate incident which had brought the name of the company into disrepute.
“We want to compensate her; it is something we cannot run away from. But, first, we need to see her and apologize to her for what she went through. But so far that has not been successful. Wherever she is, we want to say we are sorry.
“We have been in this business for 21 years and value our customers, as they are the reason we exist. It is regrettable things went that way,” he said.